Company: Structural Integrity Associates, Inc.
Industry: Engineering Consulting
Locations: HQ in San Jose, CA, with offices in Akron OH, Austin TX, Charlotte NC, Denver CO, Parsippany NJ, San Diego CA, and State College PA
Mindshare Client Since: 2010
Founded in 1983, Structural Integrity is an established global leader in providing engineering solutions for structural evaluation, failure analysis and repair across multiple industries. Blending state-of-the-art science, deep vertical experience, and old-fashioned customer service, they deliver solutions in prevention and control of structural and mechanical failures across various industries.
While the company maintained a very strong benefits package, highly competitive within the Silicon Valley, there was a fundamental disconnect with its culture. The design and communication of employee benefits did not properly reflect the company’s supportive, employee first mantra. The result was below-average satisfaction and lower perceived value from employees, causing occasional problems with recruitment and retention. In addition, the HR team was overburdened by the management and increasing administration of employee benefits.
After surveying employees about what was important to them, we worked closely with management to re-develop and essentially re-brand their employee benefits. In addition, we implemented new and ongoing communication strategies to educate employees and highlight value, including a new Benefits Center, helpdesk, seminars, and Total Compensation Statements. And along the way, we managed to reduce the costs of their health insurance, thanks to very positive (low) claims trends, and replace older systems to streamline administration.