Client Survey Results

The numbers tell our story.

On a recent survey across 85% of our clients, we asked our clients to rate our services on a scale of 1 to 5, with 5 being the highest. The results below show the percentage of responses that were either rated 4 (mostly satisfied) or 5 (very satisfied).

Overall, are you pleased with the work we do for you, your company and your employees? 0

Do we maximize the value of your health benefits by containing costs and managing your renewals? 0

We provide the right level of strategic guidance that meets the needs of your company 0

We provide the right level of strategic guidance that meets the needs of your employees 0

How are we doing with regards to communication to you and your management team 0

How are we doing with regards to communication to your employees 0

Regarding our service and support, we promptly respond to your questions and concerns 0

Regarding our service and support, we effectively resolve claims, billing and enrollment issues 0

Regarding our service and support, we streamline your benefits administration 0

We keep you updated on compliance issues and changing legislation, including ACA 0

We're proactive in communication 0

We're proactive in strategic guidance 0

We're proactive in service, support and benefits administration 0